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Privacy Policy

Effective Date: 09/23/2024

  1. Introduction

Welcome to www.phil-am.com.  We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website www.phil-am.com.

  1. Information We Collect

We may collect the following types of personal information from you:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment information (credit card details, billing address)
  • Demographic information
  • Information provided voluntarily (such as through surveys or forms)

We collect this information when you:

  • Register an account on our website
  • Place an order or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, contests, or promotions
  • Contact us for support or inquiries
  1. Use of Information

We use the collected information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support and resolving issues
  • Personalizing your user experience
  • Sending promotional emails or newsletters (with your consent)
  • Conducting surveys or research to improve our services
  • Complying with legal obligations
  1. Information Sharing

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you (e.g., payment processors, shipping companies).
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.
  • We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies may collect information such as your IP address, browser type, operating system, and browsing behavior. You have the option to disable cookies through your browser settings, but this may impact certain features of our website.

  1. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

  1. Your Rights

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal information
  • Opt-out of receiving marketing communications
  • Object to the processing of your personal information
  • Withdraw consent for processing your personal information

To exercise these rights, please contact us using the information provided in Section 10.

8.  Phil-Am Trading, Inc Messaging Terms & Conditions

You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from Phil-Am Trading, Inc., including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.

Message frequency will vary. Phil-Am Trading, Inc. reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Skims also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Skims, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Cancellation

Text the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Phil-am Trading, Inc. and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Phil-Am Trading, Inc. through any other programs you have joined until you separately unsubscribe from those programs.

9.  Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10.  Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

11.  Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

info@phil-am.com

12.  Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on our website with an updated effective date.

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