Effective Date: 5/19/2023

1. Introduction

Welcome to www.phil-am.com.  We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website [URL].

2. Information We Collect

We may collect the following types of personal information from you:

• Name
• Contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Demographic information
• Information provided voluntarily (such as through surveys or forms)

We collect this information when you:

• Register an account on our website
• Place an order or make a purchase
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact us for support or inquiries

3. Use of Information

We use the collected information for the following purposes:

• Processing and fulfilling orders
• Providing customer support and resolving issues
• Personalizing your user experience
• Sending promotional emails or newsletters (with your consent)
• Conducting surveys or research to improve our services
• Complying with legal obligations

4. Information Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you (e.g., payment processors, shipping companies).
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies may collect information such as your IP address, browser type, operating system, and browsing behavior. You have the option to disable cookies through your browser settings, but this may impact certain features of our website.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights

You have the right to:

• Access and update your personal information
• Request the deletion of your personal information
• Opt-out of receiving marketing communications
• Object to the processing of your personal information
• Withdraw consent for processing your personal information

To exercise these rights, please contact us using the information provided in Section 10.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

info@phil-am.com

11. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on our website with an updated effective date.

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